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Online Pre-Enrolment Information
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Online Pre-Enrolment Information

We understand that starting anything new can feel overwhelming, so to make this process easier for you we have provided some information below to help you on your journey. Please take a moment to review these important pieces of information.

Things to Know Before You Apply

STUDENT IDENTIFIER

All students undertaking nationally recognised training in Australia require a USI. This is a government requirement. Prior to commencing your classes you will be asked to create a USI if you don’t already have one. It’s quick, simple, and free!

For further information, and to create a USI, please see www.usi.gov.au

ONLINE ASSESSMENT METHODS

Online Written Tasks

Students are required to respond in writing to a range of questions contained in the on-line activities. This includes Knowledge Tests, Projects, reports, research and short answer questions. This is further supported by workplace reports relating to the topic.Students may research their answers from the text, Student Workbook, available workplace references, libraries/data bases and the internet. Students need to use appropriate referencing so as to avoid plagiarism.

In-Class Role Play (Demonstration Assessment Tasks)

Students are required to undertake practical assessments in keeping with training package requirements. This may involve projects and portfolios plus undertaking a range of specific activities whilst being observed by the assessor including simulations, role plays and/or scenarios.

TRAINING STRATEGIES

Learning Resources and Activities

  • Readings (including case studies, articles and journals).
  • Templates (including work rosters, work timesheets, WHS risk assessments, guest registration slips etc).
  • Learning activities that provide learners with opportunities to apply the concepts, theory and practice skills in simulation before undertaking assessment tasks.
  • Industry specific excursions.
  • Industry guest speakers.
  • Media (online videos such as YouTube and Vimeo, podcasts, image galleries).
  • Additional resources (to further enhance key concepts).
  • Self-check activities to monitor progress and identify areas for improvement.

Classroom-based Sessions

  • These sessions are available for overseas students studying in Australia and for Australia domestic students (voluntary).
  • Facilitated by a Trainer, face to face sessions will be delivered to students.
  • Students will be sent a class timetable prior to the start of each block of study.
  • These sessions provide learners with course content seminars and tutorials which are additional opportunities to clarify material in the learning materials and assessments, learn more about changes and emerging issues/topics relevant to the sector and allows interaction with the learner cohort.

Webinars (for Students studying Online)

  • Facilitated by a trainer, this provides learners with additional opportunities to clarify material in the learning materials and assessments, learn more about changes and emerging issues/topics relevant to the sector and allows interaction with the learner cohort.

Classroom-based Sessions

  • Facilitated by a trainer, this provides learners with additional opportunities to clarify material in the learning materials and assessments, learn more about changes and emerging issues/topics relevant to the sector and allows interaction with the learner cohort.

Student Portal

  • An online scheduling platform whereby students can make individual appointments with trainers/assessors to discuss learning content and assessments.

Study Buddy System

  • Peer to peer learning and support collaboration promoting interaction between students.

Discussion Boards

  • Moderated by a trainer/assessor, these provide students with additional opportunities to clarify learning content and assessments, learn about changes and emerging issues/topics in the sector and allows interaction with the student cohort.

Self-Study

In addition, successful completion of this qualification will require learners to engage in the following unsupervised activities:

  • Completing self-study to revise and reinforce areas of knowledge
  • Application of skills and knowledge acquired through supervised learning activities
  • Conducting research to gain up to date industry information.

DEFERRING OR SUSPENDING A COURSE

Pacific Training Group has various study break periods scheduled throughout the year. During this time you may wish to return to visit family, travel or even work unrestricted hours. Additional holiday breaks outside of these scheduled weeks are generally not permitted.

It is an Australian government requirement that Offshore Students are not permitted to defer commencement of their studies, or suspend their studies, except on the grounds of:

  • Serious illness
  • Exceptional compassionate circumstances beyond the control of the student
  • Student misconduct or misbehaviour

Deferment, suspension and cancellation may affect your visa and any approved leave we grant must be reported to the Australian government.

For further information on our deferral, suspension and cancellation policy please see our Policies and Procedures Manual available on our website.

 

CREDIT TRANSFER AND RECOGNITION OF PRIOR LEARNING

RPL: Students who believe they already have some of the competencies in the course may apply for Recognition of Prior Learning (RPL). Application may be made prior to enrolment and must be made within 2 weeks of course commencement using PTG’s RPL application form.

Credit transfer: Students who have completed units from a nationally recognised course in Australia will be required to apply for credit transfer. Application may be made prior to enrolment and must be made within 2 weeks of course commencement using PTG’s course credit application form. Where RPL or credit is granted, appropriate adjustments to the student’s CoE will be made and Department of Home Affairs advised via PRISMS.

WORK PLACEMENT FOR HOSPITALITY COURSES

Workplace-based training involves on-the-job practice and skills development and is a compulsory requirement in the Hospitality qualifications: SIT30616 Certificate III in Hospitality, SIT50416 Diploma of Hospitality Management and SIT60316 Advanced Diploma of Hospitality Management.

The Work Placement Program is designed to offer the student hands-on experience in the hospitality industry. Students will have already completed theory assessments before they start work placement and the Work Placement Program allows students to put their knowledge into practice in the hospitality industry for a period of 2 terms (6 months).

The Work Placement Program provides a vital and essential aspect of the learning experience for students in hospitality qualifications at Pacific Training Group.

Host organisations that are suitable for students to undertake the Work Placement Program include (but is not limited to) the following:

  • aged care facilities
  • bed and breakfasts
  • bistros
  • cafes
  • catering facilities
  • clubs
  • cruise liners
  • flight catering
  • function centres/conference rooms
  • hospitals
  • hotels and motels
  • resorts
  • restaurants
  • workplaces with commercial kitchens.

The positions that most students nominate for the Work Placement Program include the following:

  • bar manager/supervisor
  • barista
  • bartender
  • catering manager/assistant
  • concierge
  • food and beverage manager/attendant
  • host
  • hotel guest service agent
  • housekeeper/room attendant
  • restaurant manager/supervisor
  • sommelier
  • wait staff/food runner.

Students will need to complete a minimum of 36 complete service periods (shifts) in a suitable and approved hospitality workplace.

Students are encouraged to seek a suitable workplace host that meets the requirements of the Work Placement Program. Alternatively, PTG can assist students in finding a suitable host workplace in the hospitality industry. This may include voluntary work.

During the work placement, students will be supervised by a suitably qualified and/or experienced Work Place Supervisor (WPS) and assessed by a PTG Workplace Assessor (WPA) who will conduct a at least 2 interviews and at least 1 site visit during the placement.

Where our WPA is unable to observe a student demonstrate the required tasks and activities due to geographical distance, health restrictions (such as COVID-19) or other barriers, an online video conference will be scheduled in place of the visit. Students may be asked questions based on the tasks and activities, asked to demonstrate these and have this validated by the nominated Workplace Supervisor (WPS).

Things to Know Before You Apply

STUDENT IDENTIFIER

All students undertaking nationally recognised training in Australia require a USI. This is a government requirement. Prior to commencing your classes you will be asked to create a USI if you don’t already have one. It’s quick, simple, and free!

For further information, and to create a USI, please see www.usi.gov.au

ONLINE ASSESSMENT METHODS

Online Written Tasks

Students are required to respond in writing to a range of questions contained in the on-line activities. This includes Knowledge Tests, Projects, reports, research and short answer questions. This is further supported by workplace reports relating to the topic.Students may research their answers from the text, Student Workbook, available workplace references, libraries/data bases and the internet. Students need to use appropriate referencing so as to avoid plagiarism.

In-Class Role Play (Demonstration Assessment Tasks)

Students are required to undertake practical assessments in keeping with training package requirements. This may involve projects and portfolios plus undertaking a range of specific activities whilst being observed by the assessor including simulations, role plays and/or scenarios.

TRAINING STRATEGIES

Learning Resources and Activities

  • Readings (including case studies, articles and journals).
  • Templates (including work rosters, work timesheets, WHS risk assessments, guest registration slips etc).
  • Learning activities that provide learners with opportunities to apply the concepts, theory and practice skills in simulation before undertaking assessment tasks.
  • Industry specific excursions.
  • Industry guest speakers.
  • Media (online videos such as YouTube and Vimeo, podcasts, image galleries).
  • Additional resources (to further enhance key concepts).
  • Self-check activities to monitor progress and identify areas for improvement.

Classroom-based Sessions

  • These sessions are available for overseas students studying in Australia and for Australia domestic students (voluntary).
  • Facilitated by a Trainer, face to face sessions will be delivered to students.
  • Students will be sent a class timetable prior to the start of each block of study.
  • These sessions provide learners with course content seminars and tutorials which are additional opportunities to clarify material in the learning materials and assessments, learn more about changes and emerging issues/topics relevant to the sector and allows interaction with the learner cohort.

Webinars (for Students studying Online)

  • Facilitated by a trainer, this provides learners with additional opportunities to clarify material in the learning materials and assessments, learn more about changes and emerging issues/topics relevant to the sector and allows interaction with the learner cohort.

Classroom-based Sessions

  • Facilitated by a trainer, this provides learners with additional opportunities to clarify material in the learning materials and assessments, learn more about changes and emerging issues/topics relevant to the sector and allows interaction with the learner cohort.

Student Portal

  • An online scheduling platform whereby students can make individual appointments with trainers/assessors to discuss learning content and assessments.

Study Buddy System

  • Peer to peer learning and support collaboration promoting interaction between students.

Discussion Boards

  • Moderated by a trainer/assessor, these provide students with additional opportunities to clarify learning content and assessments, learn about changes and emerging issues/topics in the sector and allows interaction with the student cohort.

Self-Study

In addition, successful completion of this qualification will require learners to engage in the following unsupervised activities:

  • Completing self-study to revise and reinforce areas of knowledge
  • Application of skills and knowledge acquired through supervised learning activities
  • Conducting research to gain up to date industry information.

DEFERRING OR SUSPENDING A COURSE

Pacific Training Group has various study break periods scheduled throughout the year. During this time you may wish to return to visit family, travel or even work unrestricted hours. Additional holiday breaks outside of these scheduled weeks are generally not permitted.

It is an Australian government requirement that offshore students are not permitted to defer commencement of their studies, or suspend their studies, except on the grounds of:

  • Serious illness
  • Exceptional compassionate circumstances beyond the control of the student
  • Student misconduct or misbehaviour

Deferment, suspension and cancellation may affect your visa and any approved leave we grant must be reported to the Australian government.

For further information on our deferral, suspension and cancellation policy please see our Policies and Procedures Manual available on our website.

 

CREDIT TRANSFER AND RECOGNITION OF PRIOR LEARNING

RPL: Students who believe they already have some of the competencies in the course may apply for Recognition of Prior Learning (RPL). Application may be made prior to enrolment and must be made within 2 weeks of course commencement using PTG’s RPL application form.

Credit transfer: Students who have completed units from a nationally recognised course in Australia will be required to apply for credit transfer. Application may be made prior to enrolment and must be made within 2 weeks of course commencement using PTG’s course credit application form. Where RPL or credit is granted, appropriate adjustments to the student’s CoE will be made and Department of Home Affairs advised via PRISMS.

WORK PLACEMENT FOR HOSPITALITY COURSES

Workplace-based training involves on-the-job practice and skills development and is a compulsory requirement in the Hospitality qualifications: SIT30616 Certificate III in Hospitality, SIT50416 Diploma of Hospitality Management and SIT60316 Advanced Diploma of Hospitality Management.

The Work Placement Program is designed to offer the student hands-on experience in the hospitality industry. Students will have already completed theory assessments before they start work placement and the Work Placement Program allows students to put their knowledge into practice in the hospitality industry for a period of 2 terms (6 months).

The Work Placement Program provides a vital and essential aspect of the learning experience for students in hospitality qualifications at Pacific Training Group.

Host organisations that are suitable for students to undertake the Work Placement Program include (but is not limited to) the following:

  • aged care facilities
  • bed and breakfasts
  • bistros
  • cafes
  • catering facilities
  • clubs
  • cruise liners
  • flight catering
  • function centres/conference rooms
  • hospitals
  • hotels and motels
  • resorts
  • restaurants
  • workplaces with commercial kitchens.

The positions that most students nominate for the Work Placement Program include the following:

  • bar manager/supervisor
  • barista
  • bartender
  • catering manager/assistant
  • concierge
  • food and beverage manager/attendant
  • host
  • hotel guest service agent
  • housekeeper/room attendant
  • restaurant manager/supervisor
  • sommelier
  • wait staff/food runner.

Students will need to complete a minimum of 36 complete service periods (shifts) in a suitable and approved hospitality workplace.

Students are encouraged to seek a suitable workplace host that meets the requirements of the Work Placement Program. Alternatively, PTG can assist students in finding a suitable host workplace in the hospitality industry. This may include voluntary work.

During the work placement, students will be supervised by a suitably qualified and/or experienced Work Place Supervisor (WPS) and assessed by a PTG Workplace Assessor (WPA) who will conduct a at least 2 interviews and at least 1 site visit during the placement.

Where our WPA is unable to observe a student demonstrate the required tasks and activities due to geographical distance, health restrictions (such as COVID-19) or other barriers, an online video conference will be scheduled in place of the visit. Students may be asked questions based on the tasks and activities, asked to demonstrate these and have this validated by the nominated Workplace Supervisor (WPS).

Contact Us

Should you have any questions about this information or any other matters relating to Pacific Training Group please not hesitate to contact a member of our team today.

Contact Us

Should you have any questions about this information or any other matters relating to Pacific Training Group please not hesitate to contact a member of our team today.

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