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Gold Coast



Advanced Diploma of Hospitality Management

Prepare for senior hospitality positions where you’ll be responsible for strategic business management and operational decisions. Develop specialised managerial skills and substantial industry knowledge.

Standard duration

2 academic years (8 terms of 10 weeks plus term breaks) 

Areas covered by this course:

  • Human resource management
  • Finance
  • Marketing and public relations
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Course Information

All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week. You’ll also be required to complete a compulsory 20-week work placement.

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Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLN test and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs)

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Successfully complete our SIT60316 Advanced Diploma of Hospitality Management and you’ll be eligible for entry and 1.5 year’s credit towards the following degrees at the highly-regarded Southern Cross University.

  • Bachelor of Business in Convention and Event Management (3007130)
  • Bachelor of Business in Hotel Management (3004145)
  • Bachelor of Business in Tourism and Hospitality Management (3007314)

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Click here for other Hospitality courses

What you’ll learn

Units of Competency

SITXWHS001Participate in safe work practices
SITHIND002Source and use information on the hospitality industry
SITXCOM002Show Social and Cultural sensitivity
BSBWOR203Work effectively with others
SITXWHS002Identify hazards, assess and control safety risks
SITHIND001Use hygienic practice for hospitality service
SITXHRM001Coach others in job skills
SITXCCS006Provide Service to Customers
CPPCLO3035Maintain cleaning storage areas
CPPCLO3009Clean Glass surfaces
CPPCLO3001Maintain hard Floor Surfaces
CPPCLO3004Maintain carpeted floors
SITHACS003Prepare rooms for guests
SITHACS002Provide housekeeping services to guests
SITHIND004Work effectively in hospitality services
BSBDIV501Manage diversity in the workplace
SITXCOM005Manage Conflict
SITXWHS003Implement and monitor work health and safety practices
SITXHRM003Lead and manage People
SITXCCS007Enhance customer service experiences
SITXCCS008Develop and manage quality customer service practices
SITXGLC001Research and comply with regulatory requirements
SITXHRM002Roster Staff
SITXMGT002Establish and conduct business relationships
BSBMGT517Manage operational plan
SITXMGT001Monitor work operations
SITXFIN003Manage finances within a budget
SITXFIN004Prepare and monitor budgets
SITXMPR007Develop and implement marketing strategies
SITXWHS004Establish and maintain a work health and safety system
BSBFIM601Manage finances
SITXFIN005Manage physical assets
SITXHRM004Recruit, select and induct staff
SITXHRM006Monitor staff performance
BSBMGT617Develop and implement a business plan

What our students are saying about the SIT60316 Advanced Diploma of Hospitality Management

Australia’s climate is excellent and allows me to study outside in the beautiful sunshine. Pacific Training Group teachers all have many years of experience, lots of contacts in the industry and have helped me start an amazing career in the hospitality industry

Armilla Kurniadjaja