PTG Online
Sydney 
Diploma of Hospitality Management
Apply today to receive a scholarship worth 25% of your course fees!
Apply before 31 March 2023 to save.
On Campus (CRICOS) Courses enter the code CAMPUS25 when applying online.
Online Courses enter the code PTG20 to save 20% when you pay in full.
Apply now
Diploma of Hospitality Management
Apply before 28 February 2023 to receive a scholarship worth 25% of your course fees!
- On Campus (CRICOS) Courses enter the code CAMPUS25 when applying online.
- Online Courses enter the code PTG20 to save 20% when you pay in full.
Apply now
Diploma of Hospitality Management
Businesses in hospitality industries are, now more than ever, seeking out employees to fill job profiles with increasing complexity. These businesses require skilled employees with the right knowledge and skills in administration, management, customer and personal service, sales and marketing and information technology.
This Diploma of Hospitality Management course has no pre-requisites and provides you with the pathway to succeed at senior operations level.
Gain skills that can be used anywhere
Learn in a style that suits you
Get the qualifications that employers want
Whether you’re looking for casual work or a long-term career, a recognised qualification in hospitality management opens many doors to careers and jobs in this industry.
All our hospitality courses feature a 20-week work placement where you’ll receive hands-on, on-the-job experience. This gives you the opportunity to gain direct industry insights, make valuable connections and put your theory knowledge into practice.
Duration
This course is designed to be completed within 2 years.
Study Mode
This course is delivered in a blended mode consisting of on-campus study in our Sydney and Gold Coast Campuses, online study and work placement. Click here for information on our training strategies, assessment methods and the work placement program for hospitality courses.
Alternatively you can complete this course through our Online flexible study pathways. There are two options to choose from:
Option 1: Complete your theory online and finish your course in Australia through our Work Placement Program that prepares you for career success!
Option 2: Choose to initially study online, continue your studies in Sydney or the Gold Coast campus in the succeeding terms, and obtain your diploma in Australia.
Areas Covered
- Communication and teamwork
- Client and customer service
- Management and leadership
- Information technology
- Communication technology
- Governance and legal compliance
Course Units
- SITXCCS015 Enhance customer service experiences
- SITXCCS016 Develop and manage quality customer service practices
- SITXCOM010 Manage conflict
- SITXFIN009 Manage finances within a budget
- SITXFIN010 Prepare and monitor budgets
- SITXHRM008 Roster staff
- SITXHRM009 Lead and manage people
- SITXMGT004 Monitor work operations
- SITXMGT005 Establish and conduct business relationships
- SITXWHS007 Implement and monitor work health and safety practices
- SITHIND005 Use hygienic practices for hospitality service
- SITHIND008 Work effectively in hospitality service
- SITHIND006 Source and use information on the hospitality industry
- SITXCCS010 Provide visitor information
- BSBOPS504 Manage business risk
- SITXHRM010 Recruit, select and induct staff
- BSBSUS511 Develop workplace policies and procedures for sustainability
- SITXHRM012 Monitor staff performance
- BSBMKG431 Assess marketing opportunities
- SITXINV007 Purchase goods
- SITXINV008 Control stock
- BSBTWK503 Manage meetings
- SITXFSA006 Participate in safe food handling practices
- SITXGLC002 Identify and manage legal risks and comply with law
- SITXCCS017 Use a computerised booking system
- SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms
- SIRXOSM004 Analyse performance of social media and online business tools
- SIRXOSM007 Manage risk to organisational reputation in an online setting
Career Opportunities
Career Opportunities for graduates include:
- Restaurant manager/supervisor
- Bar manager/supervisor
- Catering manager
- Chef
- Food and beverage manager
- Host
- Hotel Manager
- Accommodation manager
- Conference centre manager
- Event manager
- Public house manager
- Air cabin crew
- Customer service manager
- Human resources officer
- Tourism officer
Trainers
Monica Pasvolsky
Trainer and Assessor
Jordan Gross
Trainer and Assessor
Sai Yeong Foo
Trainer and Assessor
Entry Requirements
To ensure that you have every opportunity to succeed in your studies, we need to make sure that your knowledge and skills are right for your chosen qualification. So when you apply for our courses, we will ask for evidence that shows you meet the following requirements:
- Age: 18 years or above
- Education: Completion of at least 11 years of formal schooling
- English: An upper-intermediate level of English or higher
- Equipment: Laptop computer and access to internet connection to study in class and/or online.
- Course-Specific Entry Requirement: N/A
Students studying fully online: To meet the above requirements please provide a passport or other valid identify documentation when applying to study with Pacific Training Group. You will also be required to undertake an LLN questionnaire after we have received your application. Once enrolment is confirmed, you will need to use your laptop and internet to undertake your course.
Students studying on a student visa: To meet the above requirements please provide a passport, certificate of your highest level of study, and any English test that you have undertaken when applying to study with us. If you are unsure of what you need to provide please click the link below or contact us; we will also contact you if further information is required. Once enrolment is confirmed, you will need to use your laptop and internet to undertake your course.
Click here for more details on meeting PTG’s entry requirements.
English Language Pathway
If you don’t yet meet our English Entry requirements, we can help get you there. We’ve partnered with Sunshine Coast International College (SCIC) to offer non-English speaking students the chance to work on their English language skills either on-campus in Australia or online from anywhere in the world before progressing through to any of our vocational online or blended courses. You can learn more about our English Pathways Program
Price and Payment Options
| Online | |
|---|---|
| Full Course Fee | $6720 $2400 |
| Per Term | - |
| Monthly (24 payments) | $280 $100 |
| Fortnightly (48 payments) | $140 $50 |
| Weekly (96 payments) | $70 $25 |
| Sydney | |
|---|---|
| Full Course Fee | $11,200 |
| Per Term (8 payments) | $1400 |
| Monthly (20 payments) | $560 |
| Fortnightly | - |
| Weekly | - |
| Gold Coast | |
|---|---|
| Full Course Fee | $11,200 |
| Per Term (8 payments) | $1400 |
| Monthly (20 payments) | $560 |
| Fortnightly | - |
| Weekly | - |
Additional fees:
- Enrolment fee: $100 AUD (Normally $200) paid at time of enrolment (On-Campus) and $25 AUD (Online)
- Material fee: Material Fees are currently waived. (Normally $100 AUD paid at time of commencement) (On-Campus) and No material fee for online courses
- Discounts are available for upfront payments
On-Campus payment plans include a 12.5% discount.
Further Study
Successfully complete SIT50416 Diploma in Hospitality Management and enjoy guaranteed entry and credit transfer towards our SIT60316 Advanced Diploma of Hospitality Management, reducing the duration of the Advanced Diploma qualification from 9 Terms (2 year 3 months) to 2 Terms (6 months).
Pacific Training Group graduates will be eligible for direct entry, credits for up to 1 year and have access to scholarships of up to 20% to the following degree with Ducere Business School:
Explore our other nationally recognised courses here:
SIT30622 Certificate III in Hospitality (Housekeeping)
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Gain the essential skills required for providing first class service to guests. This program is designed specifically for those seeking a dynamic and fast-paced career in hotel housekeeping.
You will learn:
- Prepare rooms
- Coach others
- Workplace effectiveness
- Housekeeping services
- Cleaning operations
Standard Duration
1 year (4 terms of 10 weeks plus term breaks)
SIT30622 Certificate III in Hospitality - Food and Beverage
Get started with this practical course designed to develop core hospitality skills in the areas of services, sales and operations.
You will learn:
- Working in industry
- Work health and safety
- Workplace effectiveness
- Housekeeping services
- Cleaning operations
Standard Duration
1 year (4 terms of 10 weeks plus term breaks)
SIT60322 - Advanced Diploma of Hospitality Management
Prepare for senior hospitality position where you’ll be responsible for strategic business managemend and operational decisions. Develop specialised managerial skills and substantial industry knowledge.
You will learn:
- Human resources management
- Finance
- Lead and manage People
- Develop business plans
- Cleaning operations
- Marketing and public relations
Standard Duration
2 years 6 months (10 Terms of 10 weeks plus term breaks)
What our students say
“Approachable staff and trainers, excellent location, and world-class curriculum!”
Event Management Student
“Pacific Training Group is just fantastic as I love networking and this gives me the opportunity to meet important people in the industry which is definitely one of the most important things in our current job market.”
Hospitality Management Student
"I was attending Zoom seminar session on Tuesday with Leanne Wiseman which was brilliantly done."
Hospitality Management Student
"The Leadership and Management course subjects have taught me valuable skills and techniques that I have already implemented in my workplace, so I know the knowledge is very useful. "
Leadership and Management Student
