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Diploma of Hospitality Management

With no pre-requisites, this is the step up to succeed at senior operations level. Get ready for a career where you will operate independently within organisations, take responsibility for others and make operational business decisions.

Gain skills that can be used anywhere

Learn in a style that suits you

Get the qualifications that employers want


This course is designed to be completed within 2 years. 

Study Mode

This Course can be completed on Campus in Sydney and the Gold Coast.

Areas Covered
  • Communication and teamwork
  • Client and customer service
  • Management and leadership
  • Information technology
  • Communication technology
  • Governance and legal compliance
Course Units
  • SITXWHS001 Participate in safe work practices
  • SITHIND002 Source and use information on the hospitality industry
  • SITXCOM002 Show Social and Cultural sensitivity
  • BSBWOR203 Work effectively with others
  • SITXWHS002 Identify hazards, assess and control safety risks
  • SITHIND001 Use hygienic practice for hospitality service
  • SITXHRM001 Coach others in job skills
  • SITXCCS006 Provide Service to Customers
  • CPPCLO3035 Maintain cleaning storage areas
  • CPPCLO3009 Clean Glass surfaces
  • CPPCLO3001 Maintain hard Floor Surfaces
  • CPPCLO3004 Maintain carpeted floors
  • SITHACS003 Prepare rooms for guests
  • SITHACS002 Provide housekeeping services to guests
  • SITHIND004 Work effectively in hospitality services
  • BSBDIV501 Manage diversity in the workplace 
  • SITXCOM005 Manage Conflict  
  • SITXWHS003 Implement and monitor work health and safety practices  
  • SITXHRM003 Lead and manage People  
  • SITXCCS007 Enhance customer service experiences  
  • SITXCCS008 Develop and manage quality customer service practices  
  • SITXGLC001 Research and comply with regulatory requirements  
  • SITXHRM002 Roster Staff  
  • SITXMGT002 Establish and conduct business relationships  
  • BSBMGT517 Manage operational plan  
  • SITXMGT001 Monitor work operations  
  • SITXFIN003 Manage finances within a budget  
  • SITXFIN004 Prepare and monitor budgets 
Career Opportunities

Career Opportunities for graduates include:

  • Restaurant manager/supervisor 
  • Bar manager/supervisor 
  • Catering manager 
  • Chef
  • Food and beverage manager 
  • Host
  • Hotel Manager 
  • Accommodation manager 
  • Conference centre manager  
  • Event manager 
  • Public house manager 
  • Air cabin crew 
  • Customer service manager 
  • Human resources officer 
  • Tourism officer 

Yvette Morton

Trainer and Assessor

Yvette is a very well established Hospitality Trainer with extensive training and industry experience across a wide range of sectors, venues and hospitality areas. She has completed her Advanced Diploma, Certificate IV and Certificate III in a range of disciplines including Hospitality, Security and Workplace Training.

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Noriza Manubag

Trainer and Assessor

Noriza is an energetic and knowledgeable trainer with more than 9 years’ experience in a Hospitality environment. She has completed her Advanced Diploma in Hospitality Management, Diploma of Tourism and Master in Teaching.

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Entry Requirements
  • Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLN test and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs). 
  • Students must provide their own laptop. 
Price and Payment Options
Full Course Fee$9400
Per Term (8 payments)$1200
Monthly (21 payments)$400
Gold Coast
Full Course Fee$8000
Per Term (8 payments)$1000
Monthly (21 payments)$333

Additional fees:

  • Enrolment fee: 200 AUD paid at time of enrolment (Campus), 50 AUD (Online) 
  • Material fee: 100 AUD paid at time of commencement (Campus) 
  • No material fee for online courses 
  • 20% discount is available for upfront payments
Further Study

Successfully complete SIT50416 Diploma in Hospitality Management and enjoy guaranteed entry and full credit transfer towards our SIT60316 Advanced Diploma of Hospitality Management. 

Explore our other Accredited Hospitality Course here:

SIT30616 Certificate III In Hospitality

Get started with this practical course designed to develop core hospitality skills in the areas of services, sales and operations.

You will learn:

  • Working in industry
  • Work health and safety
  • Workplace effectiveness
  • Housekeeping services
  • Cleaning operations

Standard Duration

1 year (4 terms of 10 weeks plus term breaks)

SIT60316 Advanced Diploma of Hospitality Management

Prepare for senior hospitality position where you’ll be responsible for strategic business managemend and operational decisions. Develop specialised managerial skills and substantial industry knowledge.

You will learn:

  • Human resources management
  • Finance
  • Lead and manage People
  • Develop business plans
  • Cleaning operations
  • Marketing and public relations

Standard Duration

2 years 6 months (10 terms of 10 weeks plus term breaks)

What our students say

“Approachable staff and trainers, excellent location, and world-class curriculum!”


Event Management Student

“Pacific Training Group is just fantastic as I love networking and this gives me the opportunity to meet important people in the industry which is definitely one of the most important things in our current job market.”


Hospitality Management Student

"I was attending Zoom seminar session on Tuesday with Leanne Wiseman which was brilliantly done."


Hospitality Management Student

"The Leadership and Management course subjects have taught me valuable skills and techniques that I have already implemented in my workplace, so I know the knowledge is very useful. "


Leadership and Management Student

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