SIT50416
Diploma of Hospitality Management
Standard duration
1.5 academic years (6 terms of 10 weeks plus term breaks)
Intensive duration
1 academic year (4 terms of 10 weeks plus term breaks)
Areas covered by this course:
- Communication and teamwork
- Client and customer service
- Management and leadership
- Information technology
- Communication technology
- Governance and legal compliance
Explore your detail
Course Information
All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week. You’ll also be required to complete a compulsory 20-week work placement.
Click here for class timetables
Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLN test and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs)
Upgrade your qualification to SIT60316 Advanced Diploma of Hospitality Management in just six months. Alternatively, you’ll be eligible for entry and one year’s credit towards the following degrees at Southern Cross University.
- Bachelor of Business in Convention and Event Management (3007130)
- Bachelor of Business in Hotel Management (3004145)
- Bachelor of Business in Tourism and Hospitality Management (3007314)
What you’ll learn
Units of Competency
| SITXWHS001 | Participate in safe work practices |
| SITHIND002 | Source and use information on the hospitality industry |
| SITXCOM002 | Show Social and Cultural sensitivity |
| BSBWOR203 | Work effectively with others |
| SITXWHS002 | Identify hazards, assess and control safety risks |
| SITHIND001 | Use hygienic practice for hospitality service |
| SITXHRM001 | Coach others in job skills |
| SITXCCS006 | Provide Service to Customers |
| CPPCLO3035 | Maintain cleaning storage areas |
| CPPCLO3009 | Clean Glass surfaces |
| CPPCLO3001 | Maintain hard Floor Surfaces |
| CPPCLO3004 | Maintain carpeted floors |
| SITHACS003 | Prepare rooms for guests |
| SITHACS002 | Provide housekeeping services to guests |
| SITHIND004 | Work effectively in hospitality services |
| BSBDIV501 | Manage diversity in the workplace |
| SITXCOM005 | Manage Conflict |
| SITXWHS003 | Implement and monitor work health and safety practices |
| SITXHRM003 | Lead and manage People |
| SITXCCS007 | Enhance customer service experiences |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITXHRM002 | Roster Staff |
| SITXMGT002 | Establish and conduct business relationships |
| BSBMGT517 | Manage operational plan |
| SITXMGT001 | Monitor work operations |
| SITXFIN003 | Manage finances within a budget |
| SITXFIN004 | Prepare and monitor budgets |
What our students are saying about the SIT50416 Diploma of Hospitality Management
Australia is a great country that gives big opportunities for those who want to study. I chose Pacific Training Group because they offer good quality teaching with real-life work experience combined with online and classroom teaching