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Gold Coast



Diploma of Leadership and Management

With no pre-requisites, prepare for management roles where you’ll support individuals and teams to meet organisational goals. Learn how to plan, organise, implement and monitor your personal workload and the workload of others.

Standard duration

1.5 academic years (6 terms of 10 weeks plus term breaks)

Areas covered by this course:

  • Restaurant manager
  • Workplace Effectiveness
  • Customer Service
  • General Administration
  • Financial Management
  • Human Resource Management
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Course Information

All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week.

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Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLNtest and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs). Students must provide their own laptop.

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Successfully complete BSB51918 Diploma of Leadership and Management and enjoy guaranteed entry and full credit transfer towards our BSB61015 Advanced Diploma of Leadership and Management.

What you’ll learn

Units of Competency

BSBLDR511Develop and use emotional intelligence
BSBMGT517Manage operational plan
BSBDLR502Lead and manage effective workplace relationships
BSBWOR501Manage personal work priorities and professional development
BSBCUS501Manage quality customer service
BSBMKG507Interpret market trends and developments
BSBPMG522Undertake project work
BSBRSK501Manage Risk
BSBMGT502Manage people performance
BSBADM502Manage meetings
BSBWOR502Lead and manage team effectiveness
BSBHRM513Manage workforce planning

What our students are saying about the BSB51918 Diploma of Leadership and Management

The teachers are very prepared, helpful and highly skilled when it comes to their field. That makes me feel confident during the course. Classmates are very engaged, bringing up discussions, sharing their experiences and creating the perfect study atmosphere

Guilherme Ortiz