Diploma of Leadership and Management
With no pre-requisites, prepare for management roles where you’ll support individuals and teams to meet organisational goals. Learn how to plan, organise, implement and monitor your personal workload and the workload of others.
1.5 academic years (6 terms of 10 weeks plus term breaks)
Areas covered by this course:
- Restaurant manager
- Workplace Effectiveness
- Customer Service
- General Administration
- Financial Management
- Human Resource Management
Explore your detail
All courses are delivered in full-time mode including 15 hours of classroom-based training and 5 hours of online learning each week.
Minimum 18 years, Australian Year 11 or equivalent, successful completion of PTG’s LLNtest and IELTS 5.5 or equivalent (unless exempted for visa application with the Department of Home Affairs). Students must provide their own laptop.
Successfully complete BSB51918 Diploma of Leadership and Management and enjoy guaranteed entry and full credit transfer towards our BSB61015 Advanced Diploma of Leadership and Management.
What you’ll learn
Units of Competency
|BSBLDR511||Develop and use emotional intelligence|
|BSBMGT517||Manage operational plan|
|BSBDLR502||Lead and manage effective workplace relationships|
|BSBWOR501||Manage personal work priorities and professional development|
|BSBCUS501||Manage quality customer service|
|BSBMKG507||Interpret market trends and developments|
|BSBPMG522||Undertake project work|
|BSBMGT502||Manage people performance|
|BSBWOR502||Lead and manage team effectiveness|
|BSBHRM513||Manage workforce planning|
What our students are saying about the BSB51918 Diploma of Leadership and Management
The teachers are very prepared, helpful and highly skilled when it comes to their field. That makes me feel confident during the course. Classmates are very engaged, bringing up discussions, sharing their experiences and creating the perfect study atmosphere