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Certificate III in Retail

Save 40% off your online course when you pay in full!

Offer ends 30 June 2022

Enter the discount code: PTG40 when applying online.
On Campus (CRICOS) Courses 30% off by using the code CAMPUS30
Payment Plans $300 off by using the code PTG300

Certificate III in Retail Management

This nationally recognised Certificate III in Retail is the perfect gateway to a dynamic and exciting career in retail. This course will give you everything that’s needed for employment, as well as giving your future employer confidence about who they are hiring. It will arm you with essential skills and knowledge for engaging customers, maintaining daily store operations as well as delivering on expectations set forth by your organisation.

Gain skills that can be used anywhere

Learn in a style that suits you

Get the qualifications that employers want

Duration

This course is designed to be completed within one year.

Study Mode

This course is delivered in a blended mode consisting of on-campus study in our Sydney and Gold Coast Campuses, online study, and work placement.

Alternatively, you can complete this course through our Online flexible study pathways. There are two options to choose from:

Option 1: Complete your theory online and finish your course in Australia through our Work Placement Program that prepares you for career success!

Option 2: Choose to initially study online, continue your studies in Sydney or the Gold Coast campus in the succeeding terms, and obtain your diploma in Australia.

Areas Covered
  • Building customer relationships and loyalty
  • Working effectively in a team
  • Working in a service environment
  • Responding to security risks
  • Workplace health and safety
Course Units
  • SIRXCEG001 Engage the customer
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXCOM002 Work effectively in a team
  • SIRXIND001 Work effectively in a service environment
  • SIRXRSK001 Identify and respond to security risks
  • SIRXSLS001 Sell to the retail customer
  • SIRXWHS002 Contribute to workplace health and safety
  • CHCDIV001 Work with diverse people
  • SIRXCEG008 Manage disrespectful, aggressive or abusive customers
  • SIRXOSM001 Identify and review social media and online platforms for organisational use
  • SIRXOSM003 Use social media and online tools
  • SIRXIND005 Develop personal productivity
Career Opportunities

Career Opportunities for graduates include:

  • Frontline sales assistant
  • Retail supervisor
  • Customer service representative
  • Shop assistant
  • Team leader
  • Senior sales assistant
Trainers
Entry Requirements

To ensure that you have every opportunity to succeed in your studies, we need to make sure that your knowledge and skills are right for your chosen qualification. So when you apply for our courses, we will ask for evidence that shows you meet the following requirements:

  • Age: 18 years or above
  • Education: Completion of at least 11 years of formal schooling
  • English: An upper-intermediate level of English or higher
  • Equipment: Laptop computer and access to internet connection to study in class and/or online.
  • Course-Specific Entry Requirement: N/A

Students studying fully online: To meet the above requirements please provide a passport or other valid identify documentation when applying to study with Pacific Training Group. You will also be required to undertake an LLN questionnaire after we have received your application. Once enrolment is confirmed, you will need to use your laptop and internet to undertake your course.

Students studying on a student visa: To meet the above requirements please provide a passport, certificate of your highest level of study, and any English test that you have undertaken when applying to study with us. If you are unsure of what you need to provide please click the link below or contact us; we will also contact you if further information is required. Once enrolment is confirmed, you will need to use your laptop and internet to undertake your course.

Click here for more details on meeting PTG’s entry requirements.

English Language Pathway

If you don’t yet meet our English Entry requirements, we can help get you there. We’ve partnered with Sunshine Coast International College (SCIC) to offer non-English speaking students the chance to work on their English language skills either on-campus in Australia or online from anywhere in the world before progressing through to any of our vocational online or blended courses. You can learn more about our English Pathways Program

Price and Payment Options
Online
Full Course Fee-
Per Term-
Monthly (- payments)-
Fortnightly (- payments)-
Weekly (- payments)-
Sydney
Full Course Fee-
Per Term (- payments)-
Monthly (- payments)-
Fortnightly-
Weekly -
Gold Coast
Full Course Fee-
Per Term (- payments)-
Monthly (- payments)-
Fortnightly-
Weekly-

Additional fees:

  • Enrolment fee: $100 AUD (Normally $200) paid at time of enrolment (On-Campus) and $50 AUD (Online)
  • Material fee: Material Fees are currently waived. (Normally $100 AUD paid at time of commencement) (On-Campus) and No material fee for online courses
  • Discounts are available for upfront payments
  • On-Campus payment plans include a 12.5% discount.
Further Study

Successful completion of PTG’s SIR30216 Certificate III in Retail makes you eligible for the following credit transfer into SIR40316 Certificate IV in Retail Management:

  • SIRXIND005 Develop personal productivity
  • CHCDIV001 Work with diverse people
  • SIRXCEG008 Manage disrespectful, aggressive or abusive customers

This would reduce the duration of SIR40316 Certificate IV in Retail Management from 4 terms to 3 terms.

Students can also progress to equal or higher-level qualifications offered by PTG which include:

  • SIT30516 Certificate III in Events
  • SIT30616 Certificate III in Hospitality
  • BSB40520 Certificate IV in Leadership and Management
  • BSB50420 Diploma of Leadership and Management
  • BSB50820 Diploma of Project Management
  • ICT50120 Diploma of Information Technology (Cyber Security)
  • SIT50316 Diploma of Event Management
  • SIT50416 Diploma of Hospitality Management

Explore our other nationally recognised courses here:

SIR40316 Certificate IV in Retail Management

 

This course will help you become a more versatile manager. You can use the skills you learn to perform roles such as a store manager, department head or assistant store manager and carry out difficult financial and inventory management duties with ease.

You will learn:

  • Managing a retail operation
  • Hiring and managing staff
  • Managing inventory
  • Budgets and expenses
  • Using e-commerce skills

Standard Duration

1 year

What our students say

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