PTG Online
Sydney
Certificate IV in Retail Management
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Apply before 15 December 2022.
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Certificate IV in Retail Management
Do you want to take your retail management skills up a notch? Then this Certificate IV in Retail Management is for you! This course will help you become a more versatile manager. This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.
Gain skills that can be used anywhere
Learn in a style that suits you
Get the qualifications that employers want
This Certificate IV in Retail Management will provide you with a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
You can use the skills you learn to perform roles such as a store manager, department manager or assistant store manager and carry out difficult financial and inventory management duties with ease.
Duration
This course is designed to be completed within one year.
Study Mode
This course is delivered in a blended mode consisting of Online and on Campus study in Sydney or the Gold Coast.
This course is also available to be completed 100% online.
Areas Covered
- Managing a retail operation
- Managing technical financial duties
- Hiring and managing staff
- Training and supervising staff
- Managing inventory
- Establishing budgets and expenses
- Using e-commerce skills
- Operations during downtime periods
Course Units
- SIRRRTF002 Monitor retail store financials
- SIRXCEG004 Create a customer-centric culture
- SIRXHRM002 Maintain employee relations
- SIRXMGT002 Lead a frontline team
- SIRXRSK002 Maintain store security
- SIRXSLS003 Achieve sales results
- SIRXWHS003 Maintain workplace safety
- SIRXCEG008 Manage disrespectful, aggressive or abusive customers
- CHCDIV001 Work with diverse people
- SIRXMKT002 Use social media to engage customers
- SIRXIND005 Develop personal productivity
Career Opportunities
Career Opportunities for graduates include:
- Store manager
- Department manager
- Assistant store manager
- Cluster manager
Trainers
This course will be delivered by qualified trainers with extensive and current experience in retail and training/assessment.
Entry Requirements
To ensure that you have every opportunity to succeed in your studies, we need to make sure that your knowledge and skills are right for your chosen qualification. So when you apply for our courses, we will ask for evidence that shows you meet the following requirements:
- Age: 18 years or above
- Education: Completion of at least 11 years of formal schooling
- English: An upper-intermediate level of English or higher
- Equipment: Laptop computer and access to internet connection to study in class and/or online.
- Course-Specific Entry Requirement: Entry to this qualification is open to individuals who:
- have achieved a Certificate III in Retail
OR - have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail, including
- SIRXCEG001 Engage the customer,
- SIRXCEG002 Assist with customer difficulties,
- SIRXCEG003 Build customer relationships and loyalty,
- SIRXCOM002 Work effectively in a team,
- SIRXIND001 Work effectively in a service environment,
- SIRXRSK001 Identify and respond to security risks,
- SIRXSLS001 Sell to the retail customer,
- SIRXWHS002 Contribute to workplace health and safety
- have achieved a Certificate III in Retail
Students studying fully online: To meet the above requirements please provide a passport or other valid identify documentation when applying to study with Pacific Training Group. You will also be required to undertake an LLN questionnaire after we have received your application. Once enrolment is confirmed, you will need to use your laptop and internet to undertake your course.
Students studying on a student visa: To meet the above requirements please provide a passport, certificate of your highest level of study, and any English test that you have undertaken when applying to study with us. If you are unsure of what you need to provide please click the link below or contact us; we will also contact you if further information is required. Once enrolment is confirmed, you will need to use your laptop and internet to undertake your course.
Click here for more details on meeting PTG’s entry requirements.
English Language Pathway
If you don’t yet meet our English Entry requirements, we can help get you there. We’ve partnered with Sunshine Coast International College (SCIC) to offer non-English speaking students the chance to work on their English language skills either on-campus in Australia or online from anywhere in the world before progressing through to any of our vocational online or blended courses. You can learn more about our English Pathways Program
Price and Payment Options
| Online | |
|---|---|
| Full Course Fee | $4320 $1200 |
| Per Term | - |
| Monthly (12 payments) | $360 $100 |
| Fortnightly (24 payments) | $180 $50 |
| Weekly (48 payments) | $90 $25 |
| Sydney | |
|---|---|
| Full Course Fee | $5600 |
| Per Term (4 payments) | $1400 |
| Monthly (10 payments) | $560 |
| Fortnightly | - |
| Weekly | - |
| Gold Coast | |
|---|---|
| Full Course Fee | $5600 |
| Per Term (4 payments) | $1400 |
| Monthly (10 payments) | $560 |
| Fortnightly | - |
| Weekly | - |
Additional fees:
- Enrolment fee: $100 AUD (Normally $200) paid at time of enrolment (On-Campus) and $25 AUD (Online)
- Material fee: Material Fees are currently waived. (Normally $100 AUD paid at time of commencement) (On-Campus) and No material fee for online courses
- Discounts are available for upfront payments
- On-Campus payment plans include a 12.5% discount.
Further Study
Pathways from the qualification:
After achieving the SIR40316 Certificate IV in Retail Management, students can progress to equal or higher level qualifications offered by PTG which include:
- BSB40520 Certificate IV in Leadership and Management
- BSB50420 Diploma of Leadership and Management
- BSB50820 Diploma of Project Management
- ICT50120 Diploma of Information Technology (Cyber Security)
- SIT50316 Diploma of Event Management
- SIT50416 Diploma of Hospitality Management
- ICT60120 Advanced Diploma of Information Technology (Cyber Security)
- BSB60720 Advanced Diploma of Program Management*
- BSB60420 Advanced Diploma of Leadership and Management*
- SIT60216 Advanced Diploma of Event Management
- SIT60316 Advanced Diploma of Hospitality Management
*Course-specific entry requirements apply.
Credit pathways from the qualification: N/A
Explore our other nationally recognised courses here:
SIR30216 Certificate III in Retail
This course is the perfect gateway to a dynamic and exciting career in retail. It will arm you with essential skills and knowledge for engaging customers, maintaining daily store operations as well as delivering on expectations set forth by your organisation.
You will learn:
- Building customer relationships
- Working effectively in a team
- Working in a service environment
- Responding to security risks
- Workplace health and safety
Standard Duration
1 year
What our students say
“Approachable staff and trainers, excellent location, and world-class curriculum!”
Event Management Student
“Pacific Training Group is just fantastic as I love networking and this gives me the opportunity to meet important people in the industry which is definitely one of the most important things in our current job market.”
Hospitality Management Student
"I was attending Zoom seminar session on Tuesday with Leanne Wiseman which was brilliantly done."
Hospitality Management Student
"The Leadership and Management course subjects have taught me valuable skills and techniques that I have already implemented in my workplace, so I know the knowledge is very useful. "
Leadership and Management Student
